Laserfiche unveils AI agents for natural language workflows

Last updated: August 27, 2026

Ai Agents

Laserfiche's new AI agents let your team execute tasks with plain-language prompts instead of complex workflows. They follow your existing security rules and compliance limits, keeping sensitive data protected while handling busywork between manual steps and full automation for legal, HR, and accounts payable departments.

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Karl Chan, CEO of Laserfiche, said, “The introduction of AI Agents to content management signals a change in how we handle the information lifecycle. We are moving beyond manual processes by offloading mundane work to agents that operate in a governance framework. We are letting organisations modernise operations while keeping compliance at the forefront.”

Laserfiche’s AI agents use generative LLM reasoning models that perform actions, potentially cutting time resource spend by handling the middle ground between the design of automated workflows and manual tasks. Through document data analysis, the agents can operate tasks and make changes based on natural language user instructions.

Laserfiche AI agents abilities

Laserfiche agents are accessed via Smart Chat, a chat interface, with what agents are able to perform limited to the user’s permissions and restrictions. This ensures teams and users of different technical levels can use the tools to automate their work more safely.

Through a blend of intelligent agents and AI-driven content analysis, organisations can identify specific information in documents, letting them take steps in departments such as legal, accounts payable, and HR.

In legal circles, Laserfiche AI agents can spot inconsistencies in documents and contracts before routing them for human review. Accounts Payable can use the agents to find late invoices and direct them to the necessary teams to be resolved. In HR, the AI system can scan employee records (age, gender, address, for example) and identify details that will move certain documents to the correct digital folders, based on the user’s security level.

Agents in industry

Laserfiche AI agents have been designed to filter content from repositories and make context-aware action, helping users search for and organise information. Justin Pava, Laserfiche chief product evangelist, spoke on the future of document storage, saying “the ‘where’ of document storage is not going to be as important as it used to be. With automatically-extracted metadata, AI-assisted search and the autonomous abilities of Laserfiche AI agents, you won’t have to spend time organising data, you will be able to simply act on it.”

Available for users of Laserfiche Cloud from May 7, 2026, users can direct the company’s AI agents to perform “one-time actions from […] Smart Chat.” Further updates will enhance the agent’s abilities, like embedding them into business processes, letting agents run in the background, and monitor systems for certain conditions.

(Image source: Pixabay, under licence.)

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